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Syd Sutton
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Just bought another helmet from the awesome people at Thousand Oaks Power Sports couldnt be happier and the support is always amazing! Thank you guys much appreciated!! I wouldnt go anywhere else!
Richard Laster -
Big service on my Triumph. Very competent mechanics. Very cool service staff. My bike was cleaner when I picked it up and it was when I dropped it off. A very good motorcycle shop
Jeff Carroll -
Parts department and service dept were both very knowledgeable.
service writer was very helpful with intake of the bike
Purchased new front tire for 2020 BMW R1250R .
I was in and out in about 45 minutes with my new tire installed.
I will buy more tires there in the futureJames Labrecque -
This place really makes it happen! After getting turned down from multiple local dealers, Thousand Oaks Powersports were able to get my on a motorcycle again. Their customer service is second to none, they instantly make you feel like youre part of their family. My sales guy Luis is a genuine person and very knowledgeable with motorcycles, he was able to answer all my questions. All employees are very polite and always in a good mood. If youre in the market for a motorcycle, dont hesitate and hit up Thousand Oaks Powersports. Ask for Luis, he will make it happen!
Moises Salgado -
Christian and the other guys were terrific. Went looking for a bike and didnt feel any pressure to purchase. Answered all our questions and decided on one. The process to buy went smooth and everyone was extremely helpful and friendly. As much as I want to stay away from a service department, I feel confident that the crew at TO Powersports will take great care of us and the bike as needed. I highly recommend doing business there. Everyone is knowledgeable and appears to go out of their way to assist.
Michael Bertram -
I was in the market for hyper naked. I was able to get a hold of Christian in sales via phone text. I was inHawaii at the time but he was very fast and reliable responding via text. I finally had a chance to see the shop in person and it had very good vibes. The shop is small but is very well stocked. Everyone was very helpful and pleasant to talk to. Never had a feeling of being pressured into a purchase. Ike the sales manager met my requests. Mark in finance and Blake in parts were very helpful and knowledgeable in sealing the deal with the KTM Super Duke. Hosanna in service was nice. Found out Mike was the general manager but was always down-to-earth. I would recommend this place and I will be coming back for future purchases! Thanks team TO power sports!
Ky Ho
These guys are amazing. My bike broke down on the freeway close by, so I pushed it to the dealership. Charles saw me coming around the corner and ran to assist me. He tried to see if it was an easy fix to get me going right away. Unfortunately the problem was more extensive than a quick remedy would allow. Brian wrote me up, was very professional and had me on the way within a few minutes. All this occurred before they were even open in the morning. Not once did anyone say anything about the time. Charles and Brian were super nice throughout. I found out myself later that I was there before they opened.
The issue was diagnosed the same day and parts were ordered. I received an update the next day that parts had arrived with an estimate of when the bike would be ready. Sure enough, I received a call a little later that it was ready. The communication and the attitudes exhibited by Charles and Brian were superb. Although they are the only ones I dealt with I'm sure that the rest of the staff is equal in excellence. The work performed on the bike was second to none. Thank you for such a great experience. I will definitely be back.